Help and Advice

1. Getting Started with Vita CV

What is Vita CV?

Vita CV is an AI-powered career platform that helps you:

• Upload, format, and optimize your CV.
• Generate tailored cover letters instantly.
• Receive CV scores and actionable tips.
• Search and apply for jobs directly.
• Get matched with job opportunities based on your skills.

👉 New here? Start by creating an account and uploading your CV.

2. Finding Jobs Online

Explore thousands of job opportunities across the UK. You can:

• Search by job title, company, skill, location, or remote options (fully remote or hybrid).
• Save jobs for later using the heart icon.
• Set up email alerts for new opportunities.
• Apply directly and track applications within your dashboard.

Applying for Jobs

When you find a role you like:

• Click Apply. You may apply directly through Vita CV, be redirected to the employer’s website, or receive contact details for phone/email applications.
• Always check for extra costs (e.g., premium phone call rates).

Tracking Applications

You can track your activity for the past 60 days, including:

• Jobs you’ve applied for.
• Jobs you’ve viewed.
• Searches you’ve performed.

This helps you stay organized in your job hunt.

3. CV Help & Optimization

Formatting and Managing CVs

With Vita CV you can:

• Format your CV into clean, professional templates.
• Ensure ATS (Applicant Tracking System) compatibility.
• Upload up to 5 CVs (note: CVs must be created externally before uploading).
• Download formatted versions for applications.

👉 Tip: Tailor your CV for each job by highlighting relevant skills and achievements.

CV Scoring & Feedback

Our AI reviews your CV for:

• Grammar, clarity, and structure.
• ATS-friendly formatting.
• Keyword optimization.
• Overall hiring readiness.

4. Cover Letter Support

AI-Generated Cover Letters

Use our AI to create a customized cover letter draft in seconds. You can:

• Match tone to the job description.
• Adjust and personalize before sending.

👉 Always add one unique sentence to make your application feel authentic.

5. Job Application Safety

Protect Your Information

Never share:

• Bank details
• National Insurance numbers
• Full date of birth

Be cautious if asked for irrelevant info or payments.

Spotting Scams

Red flags include:

• Unrealistic salaries or “too easy” jobs.
• Emails with poor grammar/spelling.
• Requests for money transfers or handling goods.
• Communication only via WhatsApp or generic emails.

👉 If it seems too good to be true, it probably is. Always research the company.

WhatsApp Scams

Beware of scammers posing as recruiters on WhatsApp. If contacted with suspicious offers, don’t respond—report them immediately.

6. Smart Features

Auto-Match Job Preferences

Set your job preferences (title, location, salary, remote options). Our auto-match system recommends jobs tailored to your profile.

Saving Jobs

Use the heart icon to save roles you’re interested in. Access them anytime from your account dashboard.

7. Account Management

Creating an Account

Sign up with your email and password. Activate your account via the email link (expires in 30 minutes). Reset your password anytime if needed.

Updating / Deleting Your Account

• Update details → edit your name, preferences, and settings.
• Change email → currently, you must delete your old account and re-register with the new email.
• Delete account → Go to Account Settings and choose “Delete Account.”

8. Technical Support

Browser Compatibility

For the best experience:

• Keep your browser updated.
• Enable cookies.
• Clear your cache if you encounter issues.

If problems persist, contact our support team with details of the issue and troubleshooting steps you’ve tried.

9. Career Advice (Expert Tips)

• Tailor every CV → employers notice generic ones.
• Focus on achievements → e.g., “increased sales by 25%”.
• Keep it concise → 1–2 pages max.
• Use keywords wisely → match job description terms naturally.
• Stay consistent → keep CV and cover letter formats aligned.

10. Data Security & Privacy

We comply with GDPR, ensuring:

• Your data is encrypted.
• No sharing with third parties without consent.
• You can permanently delete your data anytime.

11. Still Need Help?

If you can’t find the answer here:

• Visit our FAQ page.
• Contact support: info@vitacv.com

Expect replies within 24–48 hours.