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Workshop Manager
Job Posted: 22 days ago
Salary: £ 50,000/Annum
Job Type: Permanent
Location: Goole, East Riding of Yorkshire
Expire in: 6 days
Job Description
As a Garage Manager, you’ll play a part in keeping some of the UK’s biggest brands on the road, at Goole this is at Tesco distribution Centre. As someone with experience of managing several key areas of a business, you will be responsible for ensuring the safe, legal and profitable operation of a Pullman workshop. The Garage Manager is accountable for delivering a safe environment that is a great place to work, ensuring customers receive industry leading service whilst meeting compliance, revenue and profitability targets.
What you’ll do
* Ensure that the workshop operates in line with our safe systems of work, and all legislative and H&S processes are followed.
* Through utilisation of required systems, manage all contract KPIs such as VOR whilst having a strong hold on overhead costs, technician productivity and fleet compliance measures in line with business targets.
* Management and control of all parts use within the workshop with the use of process adherence and reporting exceptions methodology
* Ensure the highest levels of ‘on site’ Health & Safety through regular monitoring, audit and fostering of the appropriate cultural adherence.
* Manage your team to ensure that the workshop delivers vehicle management and maintenance, including a robust quality control process in line with the terms set out in any customer agreements.
* Ensure that resource requirements are pro-actively managed to ensure that service delivery is maintained at all times. This may include liaison with suppliers to achieve the appropriate level of agency / contractor support.
* Represent the business with our customer base in relation to operational performance around areas such as vehicle repairs, health & safety, compliance to name a few.
* Setting the standards surrounding compliance, behaviours and work ethics that enable a positive health & safety culture & place the customer at the heart of everything we do.
* Build and maintain strong customer & supplier relationships.
* Drive operational excellence and Company standards whilst reducing operating costs, improving efficiencies and sharing best practice across the network.
* Have a sharp focus on site P&L performance with an in-depth knowledge of how to influence key contributors.
* Be of a continuous improvement mindset, identifying opportunities for better ways of working and following appropriate channels for sign off and implementation
* Place process adherence at the core of all activities, in turn ensuring real clarity is known in areas such as MOT progression of works, repair authority & compliance management.
What you’ve got
* Experience of workshop management & confidence in delivering clear instruction / expectations to team members
* Experience managing finance within an operation that results in a sound understanding of P&L levers and contributors, commercial acumen and the ability to identify and implement improvement opportunities.
* Experience managing Health & Safety within a busy operational environment with a sound knowledge of H&S fundamentals within the workplace.
* Experience working with several stakeholders across the business ensuring progression of key implementation activities.
* Ability to motivate and coach a team of technicians to deliver against productivity targets.
* Experience of delivering high levels of quality and service to customer.
* Previous experience managing a HGV operation, with an extensive understanding of Operator Licence requirements & transport legislation.
* Technical / professional qualifications: Level 3 NVQ Qualified Automotive, Service and Repair (or equivalent) preferred.
* Ability to travel to other sites within the UK as needed.
* Full UK Driving Licence.
To apply please call Hariley Solutions on (phone number removed)Before You Apply
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