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Trade Counter Assistant
Job Posted: 16 hours ago
Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: Northampton
Expire in: a month
Job Description
Role: Trade Counter Assistant – Permanent
Location: Northampton
Hours: Full time 7:00am to 4:30pm or 7:30am to 5:00pm
Salary: up to £30,000 dependant on experience
An excellent opportunity has now arisen for a Trade Counter Assistant to join our client’s successful Merchant company in a friendly and supportive working environment.
Duties of a Trade Counter Assistant:
Provide exceptional customer service to all trade counter customers.
Assist customers with product selection, ensuring they receive accurate information and advice.
Maintain a well organised trade counter, ensuring products are well stocked and displayed effectively
Handle customer inquiries and resolve any issues or complaints in a professional and timely manner.
Support the sales team in achieving sales targets and goals.
Develop and maintain strong relationships with trade customers to encourage repeat business.
Monitor and manage inventory levels, reporting any stock shortages or discrepancies.
Assist with the receipt and processing of deliveries.
Collaborate with other team members to ensure smooth daily operations and excellent customer service.
Keep up to date with product knowledge and industry trends to better assist customers.
Follow all company policies and procedures regarding health and safety, security, and compliance.
What we would like from you:
Previous experience in a customer service or trade sales role is essential.
Strong communication and interpersonal skills.
Excellent organisational and time management abilities.
Ability to work well both independently and as part of a team.
Proficient in using sales and inventory management systems.
Strong problem solving skills and the ability to handle difficult situations with professionalism.
Basic maths skills for handling transactions and managing inventory.
A positive and proactive attitude towards work and customer service.
Benefits:
Company pension scheme
Employee discounts
Opportunities for career progression and development
Yearly bonus scheme
If you are interested in this role, please apply below with your most recent CV.
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