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Temporary Customer Service Advisor
Job Posted: 14 days ago
Salary: £ 24,960/Annum
Job Type: Temporary
Location: Manchester, Greater Manchester
Expire in: 14 days
Job Description
The Temporary Customer Service Advisor role involves handling customer inquiries effectively and professionally. The role is based in Manchester and is in the not-for-profit sector.
Client Details
The employer is a large organization in the not-for-profit sector. They have a robust presence in Manchester and are well-regarded in the community for their commitment to delivering excellent customer service.
Description
Respond to customer inquiries via phone, email and social media platforms
Maintain customer service standards by providing efficient and professional service
Resolve customer complaints and escalate them when necessary
Collaborate with other departments to ensure customer satisfaction
Record customer interactions and transactions accurately
Follow communication procedures, guidelines, and policies
Manage administrative tasks related to customer service
Maintain customer confidentiality and adhere to data protection regulationsProfile
A successful Temporary Customer Service Advisor should have:
A background in customer service or a related field
Excellent verbal and written communication skills
The ability to handle difficult customers with patience and professionalism
Good problem-solving skills and the ability to think on their feet
Strong organisational skills and the ability to multi-task
Knowledge of CRM systems and practicesJob Offer
Hourly rate £13.00
A supportive work environment in the not-for-profit sector
The opportunity to make a significant impact in the Manchester community
A temporary role with potential for permanent placementIf you are passionate about customer service and want to make a positive impact in the not-for-profit sector in Manchester, we would love to hear from youBefore You Apply
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