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Pertemps West Bromwich are currently recruiting for Call Centre Admin Support to join our dynamic client based in West Bromwich on a temporary basis.
Duties will include (but are not limited to):
Deliver exceptional customer support via telephone
Keep customers updated on query progress to maintain high service standards
Create and manage user accounts using remote software and online portals
Configure and amend telephony setups based on customer requirements
Answer a high number of inbound calls per day
Accurately log all customer interactions and maintain up to date administrative records
The ideal candidate:
Proven experience within a call centre type role
Technical support experience is beneficial but not essential
Excellent time management and organisational skills
Strong attention to detail
Ability to prioritise tasks and resolves issues in a timely manner
Hours:
08:30am – 17:00pm
Monday to Friday
Pay Rate:
£12.31 per hour
This is a 3-month temporary contract with immediate starts available after a successful interview.
Please apply with your CV to be considered for this role
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