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Temporary Accommodation Officer
Job Posted: 17 days ago
Salary: £ 28,000 - 34,000 / Annum
Job Type: Contract
Location: CF63, Barry, Vale of Glamorgan
Expire in: 11 days
Job Description
Are you passionate about helping individuals and families in crisis find temporary housing solutions? Join our team as a Temporary Accommodation Officer and play a crucial role in supporting vulnerable people across South Wales by providing safe, short-term accommodation.
Key Responsibilities:
* Temporary Accommodation Management: Manage the provision of temporary accommodation for individuals and families at risk of homelessness, ensuring suitable housing is found quickly.
* Accommodation Placement: Assess housing needs and allocate temporary accommodation based on the availability of properties and the specific needs of applicants.
* Case Management: Maintain a caseload of clients in temporary accommodation, ensuring they are provided with the necessary support and that their accommodation meets their needs.
* Homelessness Prevention: Work closely with the Homelessness Prevention Officer to support clients at risk of homelessness, helping to prevent repeat stays in temporary accommodation.
* Liaison with Providers: Build and maintain relationships with private landlords, housing associations, and emergency accommodation providers to secure temporary housing options.
* Compliance & Inspections: Ensure temporary accommodation meets health and safety standards, and that tenants are aware of their rights and responsibilities.
* Support Services: Assist tenants in accessing relevant support services such as benefits advice, social services, and tenancy sustainment programmes.
* Client Advice & Communication: Offer guidance to clients on their options for moving to permanent housing, the process for applying for social housing, and other available resources.
* Reporting & Documentation: Keep accurate and up-to-date records of all temporary accommodation placements, tenant interactions, and relevant documentation.
Essential Qualifications & Skills:
* Experience: At least 2 years of experience in housing management, homelessness services, or a related role, particularly in temporary accommodation.
* Knowledge: A strong understanding of homelessness legislation, temporary accommodation policies, and housing options.
* Communication Skills: Excellent verbal and written communication skills, with the ability to engage with vulnerable individuals and explain complex housing options in a clear and supportive manner.
* Problem-Solving: Ability to assess situations and provide practical, effective solutions for individuals in crisis.
* Organisational Skills: Strong organisational skills, with the ability to manage multiple cases and ensure timely responses.
* IT Proficiency: Proficiency in Microsoft Office and housing management software (e.g., Northgate, Capita).
* Empathy & Patience: A compassionate approach to working with individuals and families facing housing difficulties.
Desirable:
* Relevant Qualifications: A qualification in Housing, Social Work, or a related field (e.g., CIH Level 3 Certificate in Housing).
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career progression and continuous professional development.
* A supportive and dynamic working environment.
* Flexible working arrangements and a healthy work-life balance.
* The opportunity to make a real difference in the lives of individuals and families facing housing crisesBefore You Apply
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Looking for your next career move? Join a top company hiring Temporary Accommodation Officer job near me in CF63, Barry, Vale of Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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