Telesales Account Manager Job

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Telesales Account Manager

Job Posted: 3 hours ago

  • Salary: £ 25,000/Annum

    Job Type: Permanent

  • Location: Leeds

Expire in: a month

Job Description

Telesales Account Manager | Leeds | Hybrid working – 3 days in the office and 2 days remote| Up to £25,000 (DOE) + Monthly Bonus + Industry Training & Development CCS Media, now part of the Advania UK family, is a trusted IT solutions provider delivering cutting edge technology and services to businesses across the UK. Joining Advania UK, strengthens our position as a leading IT solutions provider and enhances our ability to offer clients a broader range of services and tailored IT solutions with expanded capabilities and a deeper commitment to innovation and growth We are looking for a proactive Telesales Account Manager to join our Leeds Sales Team. You’ll play a pivotal role in driving new business growth by building and maintaining strong clients relationships. You shall leverage CCS Media’s vast portfolio of technology products, solutions and services, to net new customers. We shall provide industry training for all new intakes making sure you are confident in consulting with customers on their IT requirements What can CCS Media give to you? Pension scheme Life insurance Access to private GP consultations for you and your family An extra day’s holiday on top of your usual entitlement on your birthday Are you the right person for us? 6+ months experience within a telesales, outbound or new business role (any sector / industry) Excellent communication and interpersonal skills Ability to build and maintain long-term relationships with clients Good organisational and time management skills Proficiency in using CRM software and Microsoft Office Suite Self-motivated, proactive, and results-oriented Ability to work independently and as part of a team  Resilience and ability to handle rejection and overcome obstacle What will your role as a Telesales Account Manager look like? Develop and maintain strong relationships with net new clients Identify client needs and provide appropriate IT products, solutions and services Regularly review client accounts to ensure high levels of customer satisfaction and retention Proactively contact potential clients via phone, email, and other communication channels  Conduct thorough research to identify new business opportunities  Present and demonstrate CCS Media’s product and service offerings to clients  Negotiate contracts and close sales to achieve individual  Provide exceptional customer service and support to customers  Handle client inquiries, issues, and complaints in a timely and professional manner  Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system Analyse sales data to identify trends and opportunities for addition upsell / cross sell  Work closely with other departments to ensure a seamless customer experience  Participate in team meetings, training sessions, and sales events If you are ready to start your career at CCS Media, then click APPLY now! We can’t wait to hear from you! Your data will be handled in line with GDPR
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