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Technical Support Specialist
Job Posted: 11 hours ago
Salary: £ 30,000 - 33,000 / Annum
Job Type: Permanent
Location: Saffron Walden, Essex
Expire in: a month
Job Description
Job title: Technical Support Specialist
Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role!
Responsibilities:
You'll play a crucial role in supporting customers, handling technical queries, and working on exciting R&D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications.
Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat.
Custom Quotations - Work closely with sales teams and distributors to understand customer needs, prepare detailed quotations, and manage custom orders from start to finish.
R&D and Application Testing - Get hands-on with prototype testing, debugging, and application trials to ensure our products meet customer needs and industry standards.
Requirements:
Scientific Background - A degree or equivalent qualification in chemistry, physical sciences, or relevant lab experience.
Excellent Communicator - Confident in explaining complex technical concepts in a clear and friendly way.
Problem-Solver - You enjoy tackling challenges and finding solutions.
Organised & Proactive - Able to juggle multiple tasks in a fast-paced environment.
Team Player with Initiative - You'll collaborate with various departments but also be confident working independently.
ACS are recruiting for a Technical Support Specialist. If you feel that you have the skills and experience required in this advertisement to be a Technical Support Specialist submit your CV including an outline of your experience as a Technical Support Specialist. It is always a good idea to include a covering letter outlining your experience as a Technical Support Specialist with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Specialist role you desireBefore You Apply
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Looking for your next career move? Join a top company hiring Technical Support Specialist job near me in Saffron Walden, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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