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Technical Support Engineer
Job Posted: 7 days ago
Salary: £ 40,000/Annum
Job Type: Permanent
Location: IP14, Great Finborough, Suffolk
Expire in: 20 days
Job Description
Technical Operations Engineer
Our client are a UK leading EV manufacturer who are one of the UK's fastest growing companies. We are looking for a support engineer to work on the helpdesk of the business providing technical support both in the UK and internationally.
Key Responsibilities
* Provide technical support to customers working in a team helpdesk environment
* React to monitoring alerts and support partners in line with agreed SLA's
* Liaise with relevant 3rd party suppliers
* Troubleshooting and fault finding remote devices ensuring each customer is dealt with in a timely manner
Essential Experience
* Previous experience working within a helpdesk technical support capacity
* Willingness to learn the company products and attend training courses where applicable
* Experience working shift patters or flexibility to do so (some night shift rota work)
Keywords - Technical Support, Helpdesk, IT Support, EVBefore You Apply
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