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Technical Solutions & Client Engagement Specialist
Job Posted: a day ago
Salary: Competitive
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
About Teknobu
Teknobu is a dynamic and forward-thinking IT solutions provider, dedicated to delivering cutting-edge technology and managed services to businesses. As we continue to grow by opening our new office at Spinningfield in Manchester, we’re looking for a Technical Solutions & Client Engagement Specialist to join our team and play a key role in onboarding new clients, understanding their needs, and ensuring they receive the best possible service.
Role Overview
As a Technical Solutions & Client Engagement Specialist, you’ll be the bridge between our technical team and our clients, ensuring seamless onboarding and effective communication. You will meet with new and existing clients to scope their requirements, provide tailored solutions, and ensure a smooth transition into Teknobu’s services. This role is perfect for someone who is client-focused, energetic, technically minded, and skilled at asking the right questions to uncover business needs.
Key Responsibilities
* Client Engagement & Onboarding: Meet with new clients to understand their business, technical needs, and pain points, ensuring a smooth onboarding process.
* Solution Scoping: Work closely with clients to define project scope, gather requirements, and create tailored technical solutions.
* Technical Consultation: Provide expert advice on Teknobu’s IT solutions, ensuring clients understand their options and receive the best recommendations.
* Communication & Relationship Management: Build strong, long-lasting relationships with clients by providing excellent service and proactive engagement.
* Collaboration with Technical Teams: Work closely with internal teams to translate client needs into actionable solutions, ensuring successful delivery.
* Problem-Solving & Continuous Improvement: Identify challenges early and work on proactive solutions to enhance the client experience.
What We’re Looking For
* Proven experience in client engagement, IT solutions, onboarding, or technical consulting.
* Excellent communication and interpersonal skills, with the ability to ask the right questions and guide clients effectively.
* Ability to break down complex technical concepts into clear, client-friendly language.
* A proactive and energetic approach to building relationships and solving problems.
* Strong project management skills, with the ability to manage multiple clients and priorities.
* A passion for technology and a customer-first mindset.
Why Join Teknobu?
* Be part of an innovative and growing tech company.
* Work with a team that values collaboration, learning, and client success.
* Competitive salary and benefits.
* Opportunities for professional development and career growth.
If you’re a client-focused, technically savvy professional who loves solving problems and making an impact, we’d love to hear from you! Apply today and be part of Teknobu’s journeyBefore You Apply
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