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Technical Advisor
Job Posted: 11 days ago
Salary: £ 26,700/Annum
Job Type: Permanent
Location: Belper, Derbyshire
Expire in: 16 days
Job Description
Job Specification
For: Technical Advisor
Ref: VR/05112
Technical Advisor
Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment.
Duties Include:
* You will be working as part of the Service Technical department providing technical advice to external Engineers
* You will use your skills to interpret and explain technical information and instructions.
* You will understand customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy.
* You will be confident giving technical advice and will give our customer world class customer service.
* You will be target driven and your performance will be measured on achieving KPIs.
What we're looking for:
* GCSE Grade 4 or above or an equivalent qualification in English is essential for all applicants.
* You have a passion for customer service and pride yourself on exceeding the expectations of our customers.
* You have a good problem-solving aptitude which enables you to diagnose possible faults with accuracy.
* You are computer literate having previous experience using all Microsoft applications and you have a good understanding of Salesforce.
* You have excellent communication skills and will enjoy working as part of a team.
* We would love you to have an existing knowledge of our products; however, we do provide full product training to all members of our team.
The hours are 39.5 per week and are shifts during these hours, Monday – Friday 8:00 – 18:00 and Saturday 9:00 – 12:00.
Salary: £26.7kBefore You Apply
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