Expire in: 12 days
This is an entry-level role to market research
Entry level - Survey Manager Executive
London, 2 days a week (more frequently during probation/training)
This role is with an award-winning survey and data delivery agency based in London. They operate their own online panel and CATI team, providing data capture, delivery and dashboard/visualisation solutions. They have a big focus on innovation to drive growth and are proud to have won the MRS Operations Award for Best Data Solution for three consecutive years.
Role overview
Based in a team of 11, they are now looking for a Survey Management Executive to join. The Survey Management Executive will be responsible for supporting the Survey Managers in ensuring surveys are set up and delivered to client’s specifications.
On-the-job training will be provided. An interest or understanding in online market research projects, online sample studies, and international fieldwork would be a bonus.
**Key responsibilities:**
- End-to-end responsibility for survey management, from data collection to the client’s specifications to fieldwork timings.
**Responsibilities include:**
- Ensuring that online surveys are set up to clients’ specifications.
- Checking questionnaires from receipt through to sign-off.
- Testing surveys to ensure they work on all devices prior to survey launch.
- Completing all quality assurance checks by checking top-line results after the soft launch of projects and then conducting subsequent checks throughout fieldwork to ensure accuracy of data collection.
- Monitoring and maintaining quality control checks throughout and post-fieldwork (processing removals as required).
- Monitoring quotas throughout the fieldwork period.
- Demonstrating excellent client management through a ‘common sense and consensus’ method of relationship management.
Salary up to £27,000
25 days holiday + birthday off + bank holidays
5% employer pension contribution
Flexible working, 4pm finishes on Fridays
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