Software Support Engineer Job

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Software Support Engineer

Job Posted: 16 days ago

  • Salary: £ 30,000/Annum

    Job Type: Permanent

  • Location: Jaywick

Expire in: 12 days

Job Description

Software Support Engineer  Location: North Essex (Office-based) Salary: £25,000 - £30,000 plus comprehensive benefits package Are you a recent graduate with a passion for innovative technology and customer success? Our partner is building a new technical support team and seeking three bright, motivated Engineers to join them in delivering excellence to their global customers. I am particularly interested in speaking with graduates who hold degrees in: Engineering with programming components Computer Science with embedded software engineering focus MechatronicsAbout the Role: As a Technical Support Engineer, you'll be at the forefront of the customer support operations, applying your programming expertise to diagnose and resolve complex technical challenges across the product range. This is an excellent opportunity for graduates looking to build a career in technical support while developing deep product knowledge and customer service skills. What You'll Do: Provide expert technical support and troubleshooting for their engineering products Develop and implement solutions using your programming knowledge Build strong relationships with customers as their dedicated technical advisor Work collaboratively with cross-functional teams to enhance product performance Drive continuous improvement in their support processesYour Profile: Recent graduate with a degree in Engineering (including coding), Computer Science (with embedded software engineering), or Mechatronics Programming capabilities in at least one language such as C#, .NET, Python, or LabVIEW™ Strong analytical mindset with excellent problem-solving abilities Outstanding communication skills and customer service orientation Knowledge of Test & Measurement instrumentation or Salesforce ServiceCloud would be advantageousWhat They Offer: Join a dynamic team where you'll face exciting technical challenges, contribute to innovative solutions, and develop your career in a supportive environment. This role offers excellent prospects for professional growth and development. The position is based at our North Essex office, requiring full-time on-site presence. Interested? Apply now
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