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Shipping co-Ordinator European transport
Job Posted: 10 days ago
Salary: £ 30,000/Annum
Job Type: Permanent
Location: Slough, Berkshire
Expire in: 18 days
Job Description
Recruiting for a lovely client in Langley for an experienced European shipping clerk
This role is responsible for the day-to-day co-ordination, management and profitability of the European transport operations.
Key Duties and Responsibilities
* Responsible for managing the export/import processes for road freight shipments
* Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
* Ensuring effective management in arranging customer collections, packing services and deliveries
* Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
* Co-ordinating with customs for clearance and managing customs entry exceptions
* Managing EU airfreight (ie DHL) and EU road courier shipments
* Discussing and resolving client/supplier problems and complaints
* Co-ordinating all aspects of shipping fine art and antiques from one destination to another
o Assessing clients individual needs on a daily basis - liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
o Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
o Quoting and coordinating both domestic and international shipments
o Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
o Preparing and processing all documentation and the booking of the chosen method of transportation
o Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
o Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
o Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
o Produce a cost analysis and reports of jobs and European truck runs
* Communicating with sales and operations team throughout the day
* Provide administration assistance to sales team
* Provide assistance throughout the business as and when required
* Attend regular team meetings
Key Attributes
* Proven track record and knowledge of domestic and European transport operations and planning
* Good knowledge of current EU transport legislation
* Good geographical knowledge
* In depth knowledge of current EU customs procedures and paperwork requirements
* Experience of dealing with high end clients and goods
* Proficiency in MS Word, Excel, Outlook
* Attention to detail and accuracy
* Excellent communication skills both written and verbal
* Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
* A flexible approach to work and be capable of managing priorities
* Ability to work on own initiative
* Commercially focused considering end to end costs
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