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Service Desktop Engineer
Job Posted: 10 days ago
Salary: £ 28,000/Annum
Job Type: Permanent
Location: Northampton
Expire in: 18 days
Job Description
Desktop Engineer – Join Our Dynamic Service Desk Team!
Are you ready to take your technical skills to the next level? We’re looking for a Desktop Engineer to provide exceptional technical support to our customers across a wide range of industries. If you’re passionate about IT, customer service, and have a knack for problem-solving, we want to hear from you!
What You'll Do:
Deliver high-quality technical support to end-users via phone, email, and on-site.
Troubleshoot and resolve desktop issues swiftly and efficiently.
Install and configure new software, hardware, and peripherals to meet customer needs.
Maintain software licenses, hardware inventory, and service documentation.
Ensure desktops meet security standards with proper configuration, firewalls, and antivirus software.
Collaborate with our internal RTS teams to implement innovative tech solutions.
Train and mentor users, helping them master desktop software and tools.
Required Skills:
Experience with Windows and Mac OS.
Hands-on knowledge of Datto, Intune, and Office 365.
Strong understanding of Microsoft tools and network protocols.
A solid grasp of security systems and desktop support tools.
Excellent communication and customer service skills.
Ability to work under pressure and manage tasks efficiently.
Must have a full UK driving license and access to your own vehicle.
Desirable Skills:
Familiarity with ISO27001 standards.
Knowledge of ITIL standards.
Experience with Linux, Windows Server, Hyper-V, and networking devices (Juniper, Cisco).
Organized, reliable, self-sufficient, and a great team player.
If you’re looking for an exciting opportunity to grow within a supportive team and work with cutting-edge technology, apply now!
Join us and be part of a team that’s shaping the future of ITBefore You Apply
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Looking for your next career move? Join a top company hiring Service Desktop Engineer job near me in Northampton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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