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Service Delivery Manager
Job Posted: 24 days ago
Salary: £ 80,000/Annum
Job Type: Permanent
Location: EC1A, Clerkenwell, Greater London
Expire in: 4 days
Job Description
Service Delivery Manager (IT infrastructure) – Remote / work from home
£60,000 - £80,000 & health/life/income insurance & 38 days holiday
This is a great opportunity for an IT infrastructure focused Service Delivery Manager with a strong Linux background to join a leading technical consultancy, helping to deliver HPC related managed services and projects.
Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work to US east coast time zones (typically starting at 14:00 and finishing at 22:00).
The Service Delivery Manager will oversee both technical and administrative responsibilities, including:
* Technical troubleshooting
* Managing team performance
* Resolving reliability challenges
* Monitoring service metrics
* Upholding key SLAs
* Leading the team to operational excellence
The role would be ideal for someone with the following skills/experience:
* Experience of Linux infrastructure systems management
* External client managed services
* Service metrics and ITIL
* A technical degree would be beneficial
Some of the benefits that come with the Service Delivery Manager role include:
* A starting salary of £60k+
* Health insurance
* Life insurance
* Income protection
* 30 days paid holiday, plus banks on top
* Buy or sell up to 5 days holiday on top
* Fully remote work
* Industry leading trainingBefore You Apply
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