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Senior UX Designer, Coutts
Job Posted: 6 days ago
Salary: Competitive
Job Type: Permanent
Location: WC2R 0QS
Expire in: 21 days
Job Description
Join us as a Senior UX Designer, Coutts
We’re a proud B-Corp business with an unwavering focus on doing well by doing good, and by choosing to work at Coutts, you’re choosing to use your skills to improve lives, create opportunities, and bring people together
We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
It’s a leading role, where you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects
As part of your application, you're required to submit a portfolio showcasing samples of your product design work, highlighting the end-to-end product design process
What you'll do
As a Senior UX Designer, you’ll be leading the design thinking in your projects, including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our clients and the business. You’ll be operating in a fast-paced environment, working end-to-end to understand user needs and deliver cutting edge design.
Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and craft reports, as well as contributing to playback sessions with multiple stakeholders. You’ll be working with a cross functional squad while collaborating with engineers, product owners and researchers. You’ll also be responsible for all design artefacts, from initial discovery and user journey mapping through to executing pixel perfect UI designs.
Key aspects of your role will also include:
Working closely with engineers and experts from across the business to deliver both incremental experience improvements and brand new digital features
Developing a deep understanding of the complex financial needs of our high net worth clients, helping out with user research and building empathy with our clients, ensuring that their needs are always at the heart of your design decisions
Weaving a compelling narrative around your work, bringing to life your process through storytelling
Actively engaging in team meetings, workshops, hackathons and critiques
Collaborating regularly using strong communication, documentation and facilitation skills
Working flexibly to deliver inclusive, accessible and engaging digital experiences which reflect the award winning service which underpins everything that we do at Coutts
The skills you'll need
We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in a fast paced and data driven environment. You'll need experience of Agile methodology and an interest in and knowledge of the FinTech industry.
You’ll also demonstrate an appreciation of design being a collaborative discipline, with a desire to thoughtfully critique work and provide regular feedback to your team. We’ll expect you to bring a portfolio showcasing beautiful and impactful work.
We’ll also be looking for:
An expert understanding of UX theory and methods
Knowledge of design patterns and standards across Android, iOS and Web
A practical understanding of visual design principles including hierarchy, layout, spacing, typography and colour
Experience leading design projects, influencing stakeholders to drive the right experience outcomes
A solid understanding of using and contributing to a design system
Expert level knowledge of Figma and other design tools such as UserZoom, ProtoPie and LottieBefore You Apply
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