Expire in: 11 days
18 Recruitment are looking for an experienced scheduler to work for a well established social housing contractor based in Oldbury. The work will consist of assisting the operational team to schedule and plan works in a cost effective and organised way.
Benefits
* Annual holiday; increase after 1 years’ service to a maximum of 5 days
* Long service awards; continuous service at key achievements are rewarded
* Perkbox; from free coffees and cinema tickets to trips away and much more
* Volunteer day; paid yearly volunteer days for a worthy cause
Responsibilities
* Manage all resource planning activities to ensure maximum efficiency
* Check K.P.I performance weekly and analyse service failures to implement solutions
* Audit performance weekly and any errors bought to your team’s attention.
* Providing customer service to residents and customers
Requirements:
* Call Centre Experience
* Maintenance industry experience
* Ability to meet deadlines and work under pressure
* People management experience
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