Romanian Speaking Technical Support Advisor Job

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Romanian Speaking Technical Support Advisor

Job Posted: 8 days ago

  • Salary: £ 28,500/Annum

    Job Type: Permanent

  • Location: Southampton, Hampshire

Expire in: 19 days

Job Description

Technical Support Advisor (Romanian Speaking) - Totton - £28,500 We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Romanian speaking) to join their friendly team. You must be fluent in Romanian – both written and oral. Your role will involve offering support of a technical nature, to Romanian speaking customers with queries regarding their purchases. Duties for the Technical Support Advisor (Romanian Speaking): * Respond to customer calls and emails in a timely manner within the required performance targets of the department * Investigate customers’ problems, providing quality, accurate and factual replies; escalating customer queries as required * Continually improve knowledge of the technologies developed by the company Candidate Competencies: * Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function * Excellent level of spoken and written English and Romanian * A good telephone manner with the ability to adapt your response to the technical level of the customer * Qualified to GCSE level or equivalent * An interest in gadgets and technology would be a definite advantage The role of the Technical Support Advisor (Romanian Speaking) may also suit candidates searching for: Technical Support, Technology, Helpdesk, 1st Line Support or Product Support. The role for the Technical Support Advisor near Totton is a full-time position offering a salary of £28,500. The hours for the role are 7:30am-4:30pm (initial training hours are 8:30am-5:30pm). Free parking is provided along with great company benefits
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