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Retail Supervisor
Job Posted: 3 days ago
Salary: Competitive
Job Type: Permanent
Location: Cheltenham, Gloucestershire
Expire in: 24 days
Job Description
Retail Supervisor –
To work in a busy DIY & Hardware Store in Cheltenham
What we need: A person with a "can-do" attitude, strong numeric and IT confidence, and the ability to handle physical tasks. We are looking for a motivated and energetic Retail Supervisor to join our DIY and hardware store in Cheltenham. If you're ready to lead a team in a hands-on environment, this is the perfect role for you!
About the Retail Supervisor Role: As a Retail Supervisor, you will be responsible for overseeing daily operations in a busy DIY and hardware store. The ability to handle lifting and manual tasks, and confidence with IT and numeric systems will be important as you manage stock, support your team, and ensure a positive experience for customers.
Key Responsibilities of the Retail Supervisor:
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Supervise, motivate, and support a team of retail assistants, leading by example and creating a positive and efficient work environment.
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Assist with stock management, ensuring shelves are well-stocked and displays are neat and accessible.
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Confidently use IT systems to manage stock, process transactions, and track sales.
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Handle opening and closing procedures, cash handling, and till operations, ensuring all tasks are completed accurately and on time.
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Provide customer service, offering advice on DIY and hardware products, and helping customers with any inquiries.
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Resolve customer complaints promptly and professionally.
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Support and train new staff members, helping them develop their skills in the DIY and retail environment.
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Ensure the store is clean, safe, and organized, maintaining a high standard of health and safety.
Qualifications and Skills needed for the Retail Supervisor:
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Previous retail supervisory experience preferred, ideally in a DIY or hardware setting.
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Strong leadership and team management skills.
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Numeric and IT confident, with experience using POS systems and stock management software.
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Ability to handle lifting and physical tasks as part of the job.
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The ability to stay proactive and solution-oriented in a busy environment.
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Good communication and customer service skills.
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Flexible availability, including Saturdays.
What We Offer for the Retail Supervisor
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Competitive salary, dependant on your experience.
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A supportive, team-oriented work environment.
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Workwear provided
Location: Cheltenham Hours: 5 days per week to include Saturday
If you’re ready to take on this Retail Supervisor opportunity to a busy DIY and hardware store, we’d love to hear from you!
To Apply: Please submit your CV and a cover letter with other relevant detailsBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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