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Restaurant Manager
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Smarden, Kent
Expire in: a month
Job Description
Restaurant Manager
Smarden, Kent
Position Overview
The post holder is responsible for running all Restaurant services, achieving the highest standards of food production, cost efficiency, service and meeting all regulatory requirements. The Restaurant Manager needs to display strong leadership skills, being a positive role model and naturally inspiring people to deliver exceptional food and customer service and to exceed targets. The position requires a “hands on” and “lead by example” approach to strive to improve and maintain the visitor experience, whilst maintaining the correct levels of staffing within budget, which is required to run the Restaurant operations effectively.
The post holder is expected to work professionally and independently, as well as in a team environment, with the ability to respond quickly to changing needs and circumstances. An integral element of the role is to work closely and supportively with other Department Managers and staff in all areas, always ensuring the successful running of the restaurant. This role requires you to wear the full uniform or suitable business attire. A neat, professional appearance is essential.
Principal Duties & Responsibilities include:
• Work according to directions given by Directors/Trustees and Senior Managers and comply with Health & Safety regulations, fire safety procedures, COSHH, infection control and food hygiene; provide information in a timely and organised fashion as required by Directors and Trustees
• Oversee appearance and service of the restaurant, ensuring upkeep & cleanliness is maintained to the highest standards and that all food allergy and other necessary information is up to date and available
• Assist with special functions when required and ensure the successful delivery of catering for all events and experiences
• Ensure HACCP`s processes are followed and recorded, as required
• Ensure all staff always maintain the highest standards of cleanliness and safety
• To ensure all records are kept as per regulatory requirements and to complete spot checks on documentation completed by other staff
• Have ultimate responsibility for Environment Health office files and management
• Use of Microsoft Office and other computer programmes or Apps/Software and systems to ensure efficient, paperless data and record keeping, providing reports and information in a timely and efficient way
• Compilation of bi-monthly reports to Directors and Trustees, summarising profit & loss/expenditure for staffing and other areas of catering, ideas for new developments and menus, any staffing or operational improvements or issues
• Perform weekly or monthly stocktakes as required; manage stock and place orders as needed
• Plan creative and cost-effective food and beverage menus; source products and negotiate with suppliers to achieve optimal prices; determine requirements in ingredients and set portions, ensuring food waste is kept to a minimum
• Plan staff rotas ensuring all outlets are staffed appropriately, whilst managing wage costs effectively
• Recruit & retain a dependable, skilled Restaurant Team; provide strong leadership for all restaurant staff and develop and encourage staff to deliver the best products and customer service possible
• Hold morning meetings daily, or as required to ensure the successful management of each day
• Monitor the quality of the products and service provided; address any problem areas quickly and efficiently to ensure the best possible delivery for the business
• Responsible for delivering the Annual Catering Targets and associated sales plan and keeping strict control of expenditure, ensuring budgets are always adhered to
• Administer the maintenance of the EPoS and stock system to ensure correct retail/cost pricing, carrying out regular housekeeping/maintenance tasks to ensure clean and accurate data
• Ensure all tills, printers, MPoS devices, access cards and PDQ machines required are in place, up to date and prepared to operate as the business requires
• Day-to-day admin of EPOS issues including dealing with hardware and software technical issues
• Assist with training programs to enable all staff to operate tills and stock systems when required including empowering other managers and supervisors to perform own stock takes and train cashiers
• Assist with audits and security for close and verification of all areas related to EPOS sales
• Assist with the administration and data input of catering stock system such as booking in orders and transferring stock
• Ensure all staff have accurate knowledge and are providing correct information to customers on experiences, promotions, events etc.
• At all times, work within the guidelines of H&S procedures to ensure animal, staff and visitor safety
• Identify training opportunities for self and staff; undertake staff reviews (probation, appraisals, performance etc.); identify any actions required and follow up/manage as appropriate
• Foster and maintain a pleasant working environment & atmosphere for all staff & team members, dealing with any issues professionally and effectively (in line with policies and procedures); liaise with HR on any staffing needs & issues and effectively manage any performance issues or other situations accordingly
• Attend team meetings & undertake agreed actions; attend formal & informal training, as required
• Other duties to support effective and efficient site working, as requiredBefore You Apply
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