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Resident Liaison Officer (Planned & Regeneration)
Job Posted: 25 days ago
Salary: £ 33,000/Annum
Job Type: Permanent
Location: AL3, Marshalswick, Hertfordshire
Expire in: 3 days
Job Description
Permanent – Full Time
We are looking to recruit a Resident Liaison Officer, to join our Decarbonisation team, based from our St Albans office, AL3 6PH.
About the Role
Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner.
Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procedures, ensuring agreed targets are delivered within your service area.
About You
Candidates will have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer, coupled with the ability to establish and maintain effective customer relationships. Well organised, you’ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.
Benefits
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday & Bank Hols
* Enhanced Pension Plan
* Private Medical Insurance (Including 24hr GP)
* Life Assurance
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
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