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Resident Liaison Officer
Job Posted: 14 days ago
Salary: £ 32,000/Annum
Job Type: Permanent
Location: Hammersmith, Greater London
Expire in: 13 days
Job Description
Company:
My client is a well-established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of the clients and residents.
Position Overview:
They are seeking a customer service focused Resident Liaison Officer to join their team. This contractor is completing internal refurbishment packages in various areas within West London. Scope of works includes Kitchen and Bathroom upgrades, internal decorations, communal improvements etc. They want someone who is a confident communicator, who has strong understanding of social housing refurbishment schemes and has experience managing tenants whilst internal refurbishment works are ongoing.
Key Responsibilities:
• Serve as the primary point of contact for residents.
• Addressing inquiries and complaints with professionalism and empathy.
• Host monthly meetings for tenants, clients and contractors.
• Produce regular progress reports.
• Maintain records of tenant communication.
• Report to stakeholders.
• Encourage resident feedback.
• Minimise disruptions to tenants and contractors.
• Manage health and safety concerns.
• Crisis management.
Desired:
• Experience working on social housing projects
• Longevity with current/recent employer
• Based in West London or can reasonably commute
• Understanding of internal refurbishment packages
• Strong communication skills with the ability to engage confidently with diverse stakeholders.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
What’s in it for you?
• Up to £32,000 plus package
• Pension Contributions
• Annual leave
• Company phone
• Company uniform
How to Apply:
If you are interested in this opportunity and believe you have the desired attributes, please send an up-to-date copy of your CV. All relevant applicants will be contacted in due courseBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Hammersmith, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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