Expire in: 8 days
Resident Liaison Officer - Birmingham, with travel to Coventry, Leicester, stafford and Stoke
6 monthTemp Contract with possibility of extension
£18.59 Umbrella pay
Required to drive, please only apply if you have a driving licence and own vehicle
We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Coventry, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project.
As Resident Liaison Officer you will be working on a refurbishment project, where you will be accountable for:
Keep residents informed about project progress, communicating updates and any alterations to the schedule.
Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties.
Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project.
Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead.
Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality.
The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience:
Exceptional communication, people skills and the ability to work collaboratively
Previous experience as a Resident Liaison Officer (RLO) is essential. 6-12 months +
Reliable, Good timekeeping and ability to work independently and as part of a team
Ambitious, innovative, and self-motivated
Ability to work as part of a team;
Good computer skills and knowledge of Microsoft office
Must have driving license and access to vehicle
How to Apply:
If you possess the required experience and skills, please submit your CV to the job ad today!
For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (phone number removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Birmingham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).