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Resident Liaison Officer
Job Posted: 9 days ago
Salary: £ 14.5 - 19.28 / Hour
Job Type: Temporary
Location: Chigwell, Essex
Expire in: 19 days
Job Description
Role: Resident Liaison Officer
Location: Chigwell | Site Based around London
Start Date: 14/04/2025
Duration: 12 weeks minimum
Rate: £14.50p/h PAYE + Holiday or £19.28 Umbrella
Hours: 40 hrs p/w | Monday - Friday, 10:00 - 19:00
1st Step Solutions are working on behalf of one of the most innovative and fastest growing fire and electrical companies in the South-East of England, who are looking for a Resident Liaison Officer to work on sites across London.
Duties:
* Arranging and booking appointments/visits to properties.
* Correspondence regarding access and resident concerns including home visits.
* Calling through booked appointments to confirm.
* Build strong relationships with residents.
* Coordinate between residents and office.
* Attend meetings & presentations for residents where required.
* Ensure information on vulnerable residents or those posing a risk is communicated in line with policy.
* Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office.
* Maintain effective communication channels with residents and office staff.
* Work with SMT and the Contracts team to drive forward the company's H&S strategy, modelling company values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture.
Skills/Experience:
* Demonstrable previous experience working within Social Housing/Council Residential property management
* A calm, confident and adaptable communicator both in person, in writing and on the phone
* Strong face to face customer service experience
* Ability to engage effectively with diverse communities
* Equally happy working independently or as part of a team
* Highly proactive with a track
* Excellent time management and organisational skills
* Ability to handle a busy workload, under pressure and to strict deadlines
* Good general IT skills
* A full UK Cat B driving licenceBefore You Apply
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Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Chigwell, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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