Hiring Now: Resident Liaison Officer Near You – Apply Today!
Your Next Resident Liaison Officer Job Starts Here – Apply Now!
Resident Liaison Officer
Job Posted: 22 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Hungerford, Berkshire
Expire in: 6 days
Job Description
Job Title: Resident Liaison Officer
Location: Hungerford & Wiltshire
Salary: £30,000 - £35,000 per annum
About the Role:
We are currently seeking a Resident Liaison Officer to join a reputable housing association that specialises in repairs and maintenance services. This role will involve working closely with residents and contractors to ensure smooth communication and high-quality service delivery on site. As a key point of contact for residents, you'll play an important role in supporting our repairs and maintenance teams, ensuring projects run efficiently, and helping to address any concerns or feedback from residents.
Key Responsibilities:
Serve as the primary point of contact for residents, providing clear communication regarding repairs, maintenance, and other housing services.
Coordinate and liaise with contractors, project managers, and the housing association to ensure works are completed on time and to a high standard.
Ensure that residents are kept informed of project timelines, disruptions, and any relevant changes.
Address and resolve any concerns or complaints raised by residents, ensuring a positive and effective outcome.
Conduct regular site visits in Hungerford and Wiltshire, providing on-the-ground support and building positive relationships with residents.
Assist in the organisation and facilitation of resident meetings, surveys, or consultations.
Maintain accurate records of resident interactions and ensure all issues are reported and resolved promptly.
Work closely with the team to ensure that all health and safety requirements are met on site.
Key Requirements:
Previous experience in a customer-facing role, ideally in housing, repairs, or maintenance.
Strong communication and interpersonal skills with the ability to build rapport with residents and contractors.
Ability to work independently and as part of a team in a fast-paced environment.
A full UK driving license and the ability to travel across Hungerford and Wiltshire.
Benefits:
Van + Fuel Card.
Opportunities for career development and progression within the housing sectorBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Hungerford, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).