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Resident Liaison Officer
Job Posted: a month ago
Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Chichester, West Sussex
Expire in: 2 days
Job Description
Workman’s Recruitment is partnering with a highly regarded, long-established Social Housing Contractor with over 80 years of experience. Renowned for delivering top-quality building maintenance, refurbishment, and construction services to housing associations and councils.
In this role, you will ensure clear and effective communication with residents from diverse backgrounds during construction and maintenance projects.
Location:
You will be responsible for covering various locations across Sussex and Hampshire, including areas such as Brighton, Eastbourne, Chichester, Worthing, and Portsmouth.
Key Responsibilities:
* Prepare correspondence regarding access, delays, changes, and resident concerns.
* Offer information, advice, and assistance to tenants and leaseholders whilst major works are being carried out to their homes.
* Handle complaints and issues via email, phone, and home visits.
* Advise Project Managers of the likely effects of capital works on residents.
* Build strong relationships with residents to ensure smooth project execution.
* Arrange and attend meetings, presentations, and exhibitions for residents.
Requirements:
* Full UK Manual Driving License
* Strong face-to-face customer service experience
* Confident, calm, and adaptable communicator
* Excellent time management and organisational skills
* Ability to engage effectively with diverse communities
* Basic IT proficiency
Package & Benefits:
* £25,000 – £26,000 per annum
* Company Car + Fuel Card
* 21 days holiday, Bank Holidays, and your Birthday Off!
* Company pension, healthcare, and life insurance
* Work phone, iPad, uniform, PPE
* Employee discount portal & company events
Working Hours:
* Monday – Friday
* 8:00 AM – 5:00 PM
* 40 hours per weekBefore You Apply
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Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Chichester, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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