Rent Recovery Officer Job

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Rent Recovery Officer

Job Posted: a day ago

  • Salary: £ 41,049.6/Annum

    Job Type: Temporary

  • Location: East London

Expire in: a month

Job Description

Rent Recovery Officer  East London  Initial 3 to 6 month ongoing contract  £21.38 p/hr Umbrella  Responsibilities To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with the rent recovery process To receive transfers from the 1st Stage Rent Recovery team and other teams as applicable To ensure tenants with high rent arrears receive focused input to resolve issues and ensure they are provided with a high-quality service. To conduct an in-depth assessment of customers to understand their situation, with a focus on rent recovery. Providing a case-management approach, supporting the customer based on a holistic view of their needs and their income maximisation potential To contact tenants in a systematic way that optimises support and rent recovery, with an emphasis of personalised contact wherever possible To maintain accurate and up-to-date records of action taken to recover income and arrears and to monitor and record the impact of the actions taken. To help customers manage their arrears as they move between temporary accommodation solutions  To work in conjunction with all other appropriate agencies to ensure maximisation of income for both customers and the organisation To contribute to delivery of internal Housing Services processes that fall within the Rent Recovery teams remit Requirements  Proven experience working as a Rent Recovery Officer is essential to be considered  Proven experience working in a Council or Housing Association  Proven record of effectively managing complex debt recovery cases and maximising income to the organisation Experience of presenting evidence at Court  Closing Date: Friday 7th February 2025  If you are interested in this position AND meet the requirements, APPLY NOW
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