Expire in: 17 days
About Vita CV
Vita CV is a growing job platform that helps jobseekers create professional CVs, access tailored job listings, and land their next role faster. We also assist employers in hiring top talent through our recruitment support services. We’re currently hiring on behalf of our client for the position of Remote Live Chat Agent.
About the Role
We are looking for friendly, tech-savvy individuals with strong communication skills to join our client’s customer support team as Live Chat Agents. In this fully remote role, you will assist customers via online chat, answer queries, resolve issues, and provide a positive and helpful customer experience.
Key Responsibilities
• Respond promptly and professionally to customer queries via live chat
• Assist with product or service questions, billing enquiries, and account issues
• Guide customers through troubleshooting or order processes
• Record interactions and escalate complex cases to relevant departments
• Maintain a positive, empathetic, and solution-focused attitude
• Meet response time, quality, and satisfaction targets
Requirements
• Previous customer service experience (live chat experience preferred but not essential)
• Strong written English and typing speed
• Ability to multitask and manage multiple chats at once
• Comfortable using CRM/chat systems and learning new tools
• Self-motivated, reliable, and able to work independently
• Access to a quiet workspace, computer/laptop, and stable internet connection
Benefits
• Flexible working hours (including evenings and weekends if preferred)
• Fully remote – work from the comfort of your home
• Ongoing training and support
• Opportunity to join a fast-growing support team with long-term potential
If you're a great communicator who enjoys helping others and working remotely, apply now and start your career in live chat support with Vita CV's trusted client.
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Remote Live Chat Agent (Work from Home) job near me in Location: Remote – UK Nationwide! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).