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About Vita CV
At Vita CV, we help job seekers create, format, and optimize their CVs using AI-powered tools while also connecting them with top job opportunities. We support businesses in hiring skilled professionals for remote and on-site roles.
We are hiring on behalf of our client for a Remote Customer Service Assistant role. If you have excellent communication skills and enjoy helping customers, this is a fantastic work-from-home opportunity with flexible hours!
About the Role
As a Customer Service Assistant, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional service. This role is perfect for individuals who thrive in a fast-paced environment and enjoy problem-solving.
Key Responsibilities
• Respond to customer inquiries via phone, email, and live chat
• Resolve customer issues efficiently and professionally
• Provide product/service information and assist with orders
• Maintain accurate customer records and update databases
• Follow company guidelines and escalate complex issues when necessary
Requirements
• Previous experience in customer service, contact centres, or similar roles preferred
• Strong verbal and written communication skills
• Ability to handle multiple tasks and stay organized
• Basic IT skills and familiarity with customer support software (e.g., Zendesk, Freshdesk, or CRM systems)
• A quiet home-working setup with a reliable internet connection
This is a great opportunity for those looking for flexible, remote customer service work. If you have the skills and passion for helping customers, apply now and join a dynamic team from the comfort of your home!
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Remote Customer Service Assistant job near me in UK - Nationwide (Work from Home)! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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