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Regional Account Coordinator
Job Posted: 23 days ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Maesteg, Bridgend county borough
Expire in: 4 days
Job Description
Regional Account Coordinator
Maesteg
To £26k depending on experience
Are you passionate about delivering first-class customer service? Do you enjoy working in a fast-paced environment where you can take ownership and build strong relationships? If so, we want to hear from you
The role
* Provide exceptional customer service – be the main point of contact for customers in your sector, ensuring their needs are met efficiently and professionally.
* Manage customer orders and quotations – process orders accurately with a ‘right first time’ mentality, ensuring a smooth and efficient experience for customers.
* Handle customer queries and complaints – act as an advocate for customers, resolving issues quickly and effectively while maintaining high service standards.
* Collaborate with internal teams – liaise with Marketing, Technical Services, Operations, and Manufacturing to ensure seamless coordination and customer satisfaction.
* Maintain accurate records – ensure all customer interactions, orders, and pricing information are documented in line with company and regulatory standards.
* Monitor and report issues – escalate customer or system concerns to the Regional Accounts Team Leader in a timely manner.
The Person
* Strong communication and relationship-building skills.
* Excellent attention to detail and organisational abilities.
* Ability to work under pressure and prioritise workload effectively.
* Experience with CRM systems (preferred, but training provided).
* A proactive and customer-first mindset.
* High commercial awareness and problem-solving abilities.
* Computer literate (Microsoft Office & MS Teams).
In return you will be part of a supportive and dynamic team, you will have Training and development opportunities to help you grow and the chance to make a real impact in a company that values service excellenceBefore You Apply
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Looking for your next career move? Join a top company hiring Regional Account Coordinator job near me in Maesteg, Bridgend county borough! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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