Expire in: 3 days
We are looking for a Receptionist Role.
The roles and responsibilities are -
* Carry out all Reception duties, working as part of the Front Office Team.
* Ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner.
* Anticipate guests needs and ensure that service is provided to the level they require.
* Answer the switchboard and hotel telephone.
* Give a warm and friendly welcome to all occupants.
* Assist in the training and development of new members of the team.
* Communicate hotel services to guests.
* Take messages on behalf of both the guests and Managers and ensure their delivery.
* Prior experience as a receptionist or in related field.
* Consistent, professional dress and manner.
* Excellent written and verbal communication skills.
* Competency in Microsoft applications including Word, Excel, and Outlook.
* Good time management skills.
* Ready to work in flexible shifts(day and night)
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