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Due to growth and new business The Cake Crew are looking for an experienced Quality Assurance Manager to join our expanding Technical Team. This is a site-based role based in Bala, North Wales. Hours of work are Monday - Friday 9am - 5pm with some flexibility to meet the demands of the role and support the quality team.
The role is to be a Gate Keeper of product quality / Champion of factory visit ready status / Complaint Investigation Inc. RCA / Leadership for factory QA staff & delivery of QA outputs and activities / Taste Panel Regime (daily, cross-functional Inc. EOL & benchmarking).
Person profile:
High level of accuracy
Minimum of 2 years’ experience working within a similar technical role.
Food industry experience essential.
Excellent written and verbal communication skills
Team player
Excellent administrative skills
Computer literate in all aspects of Microsoft Office
Food Hygiene | HACCP Qualified
Conversant with retailer Codes of Practice and Policies desirable – Tesco, Sainsbury’s, CO-OP, Aldi, Asda, Morrisons, Iceland, Lidl and Premier / would be an advantage
Excellent time management
Uses own initative to “get the job done”
Key areas of responsibility:
Team Development & Succession Planning for QA function
"Technical" training i.e.; metal detector / allergen training / labelling training etc.
Help achieve & maintain A grade BRCGS, support prep and coordination
Support with Factory Visit Ready Status Drive
Coordinates corrective action reports generated from external audits (BRCGS & customer audits) and sees through within deadlines
Internal Audit controller management of the internal audit schedule, driving completion and affective close out of NCs
HACCP Team Member / Deputy Lead
TACCP / VACCP team member
Coordination of mock recalls and close outs
Complaint investigations & incident reports
Product Quality / Food Safety drive through GMP auditing & Trend Reduction / Issue Resolution
NPD liaison / Meeting attendance
Attend factory tiering meeting to represent the "QA" function / updates
Implementing procedural documentation / TBT & Factory training where needed
Attend customer quality panels/technical handovers
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