Apply for Psychological Wellbeing Case Manager Job On Vita CV
Psychological Wellbeing Case Manager
Job Posted: 3 days ago
Salary: £ 36,500/Annum
Job Type: Permanent
Location: Tewkesbury
Expire in: 25 days
Job Description
Role OverviewWe are looking for Psychological Wellbeing Case Managers to grow our Careline team. As part of our Corporate Health division, the Careline team offer assessments, support and treatment for psychological conditions. You will encounter varied conditions and mental health issues and will use your experience and clinical judgement to decide on the most suitable treatment pathway and forms of support.
Purpose of the role:
1.To conduct initial telephone consultations for employees and dependants who contact the Careline service and make appropriate recommendations for individualised wellbeing support.
2.To support the delivery of a range of stepped care interventions to those with reactive life events and common mental health problems – this will include individual lifestyle promotion, signposting, Guided self-help and Guided on line therapy (Silvercloud)
Key Responsibilities:
Establish the current reason for ill health and identify any underlying cause or contributory risk factors: personal and occupational
To effectively communicate to the employee or dependant, the multifactorial issues associated with the current episode of ill health and how they can personally address the risk factors within their locus of control
Provide guided self-help via telephone / video conferencing & act as a supporter on Silvercloud, both within service guidelines
To effectively identify and appropriately escalate any safeguarding issues to line manager or other senior manager
Liaise with the supervisor / team manager with regard to ethical or operational issues
Communicate in a non-discriminatory manner, respecting the variety of beliefs and cultural practices of individuals and groups.
Support Case Managers with referrals for treatment
About the RolePsychological Wellbeing Case Manager
Full-time, permanent
Location: Remote (some attendance for training in Tewkesbury may be required)
Salary: £29,500 to £36,500 depending on experience
Essential qualifications: BPS accredited and postgraduate qualification in Low-Intensity Interventions
Benefits
25 days annual leave
Your birthday off
6% company pension contribution
Bike to Work Scheme
Medicash Health plan
Enhanced Maternity/Paternity/Adoption and Shared Parental leave
2 voluntary days per year
Long Service Awards
Employee Wellbeing Seminars
CPD opportunities
Professional memberships paid for (role dependent)
Essential SkillsSkills, knowledge and expertise:
Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls
Ability to form positive supportive relationships with employees and dependants whilst maintaining appropriate professional boundaries
Demonstrate a working understanding of anxiety and depression and how it may present in the workplace and the impact of ill health on an individual’s ability to work
Demonstrate comprehensive risk assessment skills for employees who present with risk, as per risk policy and respond to this in a timely way in line with service guidelines.
Manage workload activities effectively to meet objectives, customer deadlines and service standards 6. Knowledge of clinical and non-clinical care pathways
Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers occupational health and legal principles
Solution focused and motivational interviewing techniques are also a valuable skill for this role to effectively manage an integrated health approach to the prevention and management of workplace ill health/injury
Qualifications and Experience:
Psychological Wellbeing Practitioner, Registered Mental Health Nurse, Counsellor or other appropriately qualified mental health professional with basis for membership with one of the following professional bodies or equivalent (student or associate membership also acceptable): British Psychological Society, British Association of Cognitive & Behavioural Psychotherapies, Nursing & Midwifery Council, British Association for Counselling & Psychotherapy
OR, Psychology degree with graduate basis for registration with BPS AND evidence of working with people who have experience of mental health problems
Proficient with MS Office products, including Word and Powerpoint.Desirable:
IAPT experience / Postgraduate Certificate in Low Intensity Interventions
Experience of providing low intensity interventions for common mental health problemsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
© Vita CV: Registered in England and Wales (16187919).