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Patient Care & Sales Coordinator
Job Posted: 5 days ago
Salary: £ 28,800/Annum
Job Type:
Location: W1G, Marylebone High Street, Greater London
Expire in: 22 days
Job Description
Job Title: Patient Care & Sales Coordinator
Location: Hybrid (Only 2 Days in the Clinic per month)
Job Type: Part-Time
Hours: 80 per month
Salary: £15 per hour (£1,200 per month) + Bonus
Job Summary:
Our client is an independent vision correction clinic seeking an experienced, customer-focused Patient Care & Sales Coordinator to join their team. This is a hybrid role, requiring only 2 days in the clinic per month, with the flexibility to work remotely the rest of the time. The role involves handling inbound & outbound warm calls, managing patient enquiries, and converting leads into bookings. A generous bonus scheme is offered, and for the right candidate, there is potential to transition into a full-time position.
The ideal candidate is proactive, highly driven, and sales-oriented, with a strong ability to build trust and rapport over the phone. Excellent communication skills, multitasking ability, and a passion for delivering exceptional patient care are essential.
Key Responsibilities:
* Handle inbound & outbound warm calls in a professional manner
* Convert patient enquiries into bookings by understanding their needs
* Provide accurate information about our treatments and services
* Process bookings & payments for consultations and treatments
* Build long-term relationships with patients through trust & rapport
* Keep detailed records of patient interactions in the CRM system
* Meet individual & team performance targets for calls & conversions
* Stay updated on company services, promotions, and processes
Qualifications & Requirements:
* Experience in customer service & sales, preferably over the phone
* Strong communication & active listening skills
* Ability to handle objections & conversions with confidence
* Intermediate computer skills & familiarity with CRM systems
* A passion for helping people & delivering excellent patient care
* Knowledge of social media is an advantage
Benefits:
* Hybrid Working – Only 2 Days in the clinic, the rest remote!
* Flexible Hours – Work around your schedule
* £15 per hour + Generous Bonus
* Ongoing Training & Career Development Opportunities
* Potential to transition to full-time for the right candidate
If you are passionate about helping others and want to work in a flexible, rewarding role, apply now to become a valued member of the teamBefore You Apply
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