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Parts Advisor
Job Posted: 21 days ago
Salary: Competitive
Job Type: Permanent
Location: S60, Canklow, Rotherham
Expire in: 7 days
Job Description
Crossroads Truck & Bus
Parts Advisor
Rotherham Depot
Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.
A fantastic opportunity has arisen to join our amazing team at our Rotherham depot, as a Customer Relationship Representative (Parts Advisor).
The ideal candidates will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training will be given.
The Role
• Resolve customer front counter enquiries through parts identification and price management.
• Proactive phone calls, emails, and planned visits, targeting promotional materials, gathering customer data and customer relationship building.
• Promote internal quarterly promotions and Volvo Incentive Campaigns to achieve internal and external UK depot targets.
• Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales (all makes, trailer, consumables).
• Respond to customer enquiries in a timely manner.
• Seek to convert front counter parts enquiries to workshop fitment.
Hours of Work
Monday to Friday rotating shifts:
Week One: 7.00am – 16.00pm
Week Two: 8.00am – 17.00pm
Week Three: 8.30am – 17.30pm
Alternate Saturdays 7.00am – 12noon
Benefits
• Excellent in house and Volvo product training programme.
• Excellent contributory pension scheme.
• Rewards gateway platform available for scheme members.
• Loyalty bonus.
• Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
Crossroads Truck & Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our businessBefore You Apply
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Looking for your next career move? Join a top company hiring Parts Advisor job near me in S60, Canklow, Rotherham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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