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Operations Manager / Operations Director - Logistics
Job Posted: 14 days ago
Salary: £ 70,000/Annum
Job Type: Permanent
Location: Bradford, West Yorkshire
Expire in: 13 days
Job Description
Our client is a specialist e-commerce & logistics business and they are now looking to recruit an Operations Manager / Operations Director to oversee all operations and be accountable for performance, quality, profitability and compliance across the company, ensuring all operations meet business and market standards.
The successful candidate will oversee multiple departments within the organisation (Warehousing, Logistics, Returns and Customer Services) and report directly to the business owners.
Key responsibilities include:
* Warehouse performance – maintaining and improving standards of efficient stock management from goods in to goods out with strong focus on meeting dispatch targets
* Logistics management – maintaining relationships with logistics partners, negotiating rates, onboarding new partners
* IT setup – maintenance of current systems and implementation of new solutions
* Aftersales – oversee Customer Services operation as well as returns for efficient daily operation, providing excellent customer experience while identifying room for improvement ensuring future savings
* Developing and delivering strategic plans to increase productivity, reduce costs, and meet quality objectives in each department.
* Providing leadership and guidance to management teams, setting objectives, monitoring performance, and driving continuous improvement through clear KPIs.
* Supporting all departments in effective collaboration
* Coaching and motivating department managers and staff to maintain strong company culture
* Leading projects as required (trade shows, IT projects, events)
* Following industry trends and identifying new business opportunities
* Upholding and nurturing company values
Required skills:
* Proven leadership within operations and project management
* Excellent knowledge of the e-commerce and logistics industry
* Vibrant personality able to motivate and drive change
* Ability to adapt quickly to the ever-changing market
* Strong interpersonal and communication skills
* Passionate about leadership, continuous improvement, and making a real impact
* Proficiency in Microsoft Office and other relevant software.
Interviews are ongoing so apply nowBefore You Apply
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