Operations Administrator Job

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Operations Administrator

Job Posted: 15 days ago

  • Salary: £ 22,483.2/Annum

    Job Type: Temporary

  • Location: Dudley

Expire in: 12 days

Job Description

Job Opportunity: Operations Administrator Rate of pay: £11.71 per hour Location: Dudley   Are you an organized, customer-focused individual with strong administrative skills? Our client, a leading service provider, is looking for a reliable Operations Administrator to join their team based in Dudley!   As an Operations Administrator, you will be the first point of contact for customers, assisting with queries, troubleshooting, and liaising with engineers to ensure seamless repairs, installations, and maintenance. You’ll be responsible for delivering a high level of customer service while maintaining accurate, professional records in line with GDPR requirements.   Key Responsibilities: Serve as the primary point of contact for customers regarding service and delivery inquiries Handle a variety of calls related to general customer inquiries Produce and prepare relevant paperwork to assist installation teams Scan, upload, and maintain documentation to ensure accurate record-keeping Generate invoices for products sold and chargeable remedials Maintain and update customer files in line with company policies  Qualifications & Skills: Have a strong understanding of UK geography to assist with planning and scheduling Proven experience in an administrative role, ideally in a customer-facing environment Excellent communication skills, both written and verbal Familiarity with GDPR and document management Empathetic, customer-first approach A flexible approach to work and willingness to take on additional responsibilities  If you would like to be considered, please apply today! Immediate start is available
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