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New Business Support Coordinator
Job Posted: 17 days ago
Salary: £ 24,000/Annum
Job Type: Permanent
Location: Hinxton, Cambridgeshire
Expire in: 10 days
Job Description
New Business Support Coordinator Required!
Our client is a family-owned business, trading for over 30 years they are a leading manufacturer and distributor of windows and door hardware.
On behalf of our client, we are looking to recruit a New Business Support Coordinator. The successful candidate will be responsible for managing customer orders, providing feedback and market intelligence, ensuring timely website order processing, and maintaining customer records in the Sage database.
Working hours 8:30am - 5pm, based in their office in Hinxton.
Package:
Company pension scheme
Salary £23,000 - £24,000
Bonus scheme after qualifying period
Opportunity to join the health scheme
25 days holidays + bank holidaysNew Business Support Coordinator - Responsibilities:
Work alongside the Sales and NBD (New Business Development) offices
Providing support for the Estimator including but not limited to:
Progressing quotations by calling customers
Providing feedback & market intelligence
Ensure Website orders are processed in a timely and accurate manner
Alerting sales office to issues with web orders if applicable
Contact customers, advising order delivery times and/or delays
Updating customer records in our Sage database
Identifying new Business customers that have placed an order on the website
Identifying any failed checkout carts on the website*Please note this is not an exhaustive list, and responsibilities may change in line with business needs*
New Business Support Coordinator - Requirements:
Previous experience working in a sales office or customer service environment
A confident and clear telephone manner
An effective communicator both verbally and in writing
Proficient at using Microsoft Office applications (Word, Outlook)
Very good at record keeping, updating notes and our contact system
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