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Key Account Manager
Job Posted: a month ago
Salary: £ Competitive
Job Type: Permanent
Location: South East
Expire in: 3 days
Job Description
Key Account Manager South
As a Key Account Manager, you will be a customer-centric professional who thrives in a fast-paced environment and is passionate about contributing to business success, playing a crucial role in the growth and expansion of this leading technical waste services business.
This role is focused on successfully managing, retaining and growing allocated key clients, ensuring strong customer relationships and best-in-class customer service whilst supporting your local regions with client interactions and site visits. Some of your responsibilities will be but not limited to; Manage and grow your key client relationships, acting as the point of contact and ensuring their needs are met and revenue targets are exceeded; Identify new business, cross-sell and upsell opportunities within your key accounts, meeting agreed retention and growth targets; Develop tailored account strategies for your key accounts to ensure success; Create and present quotations and proposals that align with the company’s quality standards while delivering efficient customer service; Qualify opportunities and ensure a win rate over 50%; Work closely with the Internal Sales Team to maximise opportunities for the Group, including performing site visits to support internal sales teams and to suit the needs of the business; Ensure client retention and revenue targets are on track throughout your local regions by managing relationships, addressing concerns and supporting the local team; Work with key stakeholders for the response to bids and tenders.
In order to be considered for this role you will have;
* Relevant experience in account management; A strong work ethic; Best-in-class negotiation skills; Strong track record of meeting/exceeding account growth targets of over £1m per annum and associated KPIs; Strong communication skills, both verbal and written; A team player with a proactive and positive attitude; a sales qualification is preferred but not essential; Proficient in CRM utilisation; Innovative and forward-thinking; experience within the waste management sector is essential – hazardous waste preferred.
For a full job description, please email a copy of your CV to Rebecca
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