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Junior Application Support Engineer
Job Posted: 18 days ago
Salary: £ 28,000/Annum
Job Type: Permanent
Location: Crawley, West Sussex
Expire in: 10 days
Job Description
Junior Application Support Engineer
Salary: Up to 28,000 + Benefits
Our client is looking for a Junior Application Support Engineer to join their IT team. You will be providing software support on a variety of bespoke systems.
Key Responsibilities:
* Provide first-line support for IT, application, and software issues via phone, email, or chat.
* Log incidents and requests accurately in the ticketing system.
* Troubleshoot network, connectivity, and performance issues.
* Escalate complex issues to senior engineers and follow up on resolutions.
* Collaborate with teams across IT to resolve technical issues efficiently.
* Assist with system maintenance, script troubleshooting, and data integrity.
Key Skills & Experience:
* Understanding of ITIL, Active Directory, and JIRA.
* SQL experience
* Basic knowledge of network troubleshooting, Windows, and Linux OS.
* Proficient in Microsoft Office 365.
* Strong problem-solving and communication skills.
* A customer-focused approach and ability to work independently.
* Eagerness to learn and grow in the IT support field.
Ready to progress in your IT career? Apply today and join a team committed to growth, innovation, and successBefore You Apply
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