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Italian Speaking Customer Service Advisor
Job Posted: 7 days ago
Salary: £ 23,400/Annum
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne & Wear
Expire in: 20 days
Job Description
Rewards and Benefits on Offer
* Immediate start date.
* Varied and interesting job role.
* Great resources.
* Great team culture.
* Any support required is provided.
The Company you will be working for;
Our client is an established and successful company based in Newcastle Upon Tyne. They are currently looking for an Italian Speaking Customer Service Advisor to join their team. If you are interested and meet the person specification of the job role, please apply below.
The Job You’ll be Doing;
* Answering inbound calls
* Handling customer queries
* Responding to emails
* Ensuring all queries are dealt with quickly, professionally and efficiently
* Manage customer queries, concerns and expectations in accordance with the company’s guidelines and client service level agreements
* Responsible for managing effective communication and coordination between team member.
About You;
* Fluent in Italian
* Customer Service experience
* Customer resolution experience
* Ability to advise customers on platform usage – training provided
* Good command of verbal and written English
* Good time management skills
* Highly organised and good at multitasking with the ability to prioritise workload and requirements
* Day-to-day use of Microsoft Office, Outlook, Word, SharePoint, Teams and Excel
* Basic understanding of how to use a website and Mobile App, how to use browsers, tabs, and security password vaultsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Italian Speaking Customer Service Advisor job near me in Newcastle upon Tyne, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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