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Italian Speaking Customer Service Advisor
Job Posted: a month ago
Salary: £ 29,000/Annum
Job Type: Permanent
Location: Crewe, Cheshire
Expire in: a day
Job Description
Italian-Speaking Customer Service Representative
Position: Customer Service Representative
Language Requirement: Fluent Italian (written and spoken)
Starting Salary: £28000 - £29,308 per annum
Location: Crewe - office-based
Acorn by Synergie, on behalf of our highly respected and ethical Crewe-based client, is seeking a professional Italian-Speaking Customer Service Representative to join their growing team. This is your chance to be part of a forward thinking company that values its people, fosters growth, and is committed to making a positive impact for their clients. This is an office based role, Mon - Fri 9 - 5pm hours.
About the Role:
This position is ideal for someone passionate about delivering exceptional customer service. It involves building strong connections with customers through emails, live chat, and inbound calls. Fluency in Italian is essential, as you will play a key role in supporting and making a real difference for Italian-speaking customers.
Key Responsibilities:
- Respond to customer enquiries promptly and professionally via email, live chat, and inbound calls.
- Provide clear and effective solutions to customer concerns, ensuring a seamless experience.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Maintain accurate records of customer interactions using the company's CRM system.
- Continuously strive to exceed customer expectations and meet performance targets.
What We're Looking For:
- Fluency in Italian and English, both written and verbal.
- Strong communication skills and a friendly, professional demeanour.
- Experience in a customer service role is preferred, but not essential-full training will be provided.
- Ability to multitask and thrive in a fast-paced environment.
- A proactive attitude with a problem-solving mindset.
If you're ready to bring your language skills and customer service expertise to an exciting and rewarding role, we'd love to hear from you!
Acorn by Synergie acts as an employment agency for permanent recruitmentBefore You Apply
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Looking for your next career move? Join a top company hiring Italian Speaking Customer Service Advisor job near me in Crewe, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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