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IT Support Team Lead
Job Posted: a month ago
Salary: £ 45,000/Annum
Job Type: Permanent
Location: Ipswich
Expire in: a day
Job Description
IT Support Lead
Are you an experienced IT professional ready to lead a dynamic team and drive impactful IT projects?
I have a fantastic opportunity for an IT Support Lead to oversee daily IT support operations, collaborate on strategic initiatives, and deliver exceptional service across our client’s business.
This is a permanent role, based in Ipswich, Suffolk. Hybrid working will be available after you have successfully embedded into the business and team.
In this key position, you will:
• Lead & mentor the IT helpdesk team, managing daily operations and escalations.
• Drive Projects by leading and coordinating internal IT initiatives, ensuring high standards, proper documentation, and governance.
• Enhance Processes to improve IT service delivery and customer satisfaction.
• Manage Infrastructure by supporting cloud solutions, overseeing Microsoft 365 and Azure environments, and maintaining system security.
Key Skills:
• Technical expertise in Microsoft 365, Azure Active Directory, and the Windows Server stack.
• Hands-on experience with IT infrastructure, cloud solutions, and desktop support.
• Proven leadership and team management skills, with a focus on mentoring and coaching.
• Knowledge of IT governance, risk management, and cyber security frameworks (e.g., Cyber Essentials/ISO27001).
• A proactive, customer-focused mindset with excellent communication skills.
• Strong problem-solving abilities and time management skills.
This is a fantastic opportunity to lead a forward-thinking IT team, contribute to innovative projects, and make a real impact on IT operations and strategy.
If you’re passionate about technology, collaboration, and delivering excellent service, apply today to find out moreBefore You Apply
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Looking for your next career move? Join a top company hiring IT Support Team Lead job near me in Ipswich! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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