Apply for IT Support Junior Job On Vita CV
IT Support Junior
Job Posted: 16 days ago
Salary: £ 26,000/Annum
Job Type: Permanent
Location: Aldershot, Hampshire
Expire in: 12 days
Job Description
IT SUPPORT JUNIOR***
A sought after opportunity has landed for an highly motivated IT Support Junior to join a busy technical support team. This role would suit a customer focused person with a passion for all things IT who is looking for their first role within the industry. This is a technically 'hands on' role where you will be assisting with the smooth running of their clients IT, Infrastructure and Networking technologies along with supporting their hosted voice clients. Full systems training will be provided.
Salary up to £26K depending on experience
Key responsibilities for the IT Support Junior include,
Provide telephone and email support to customers in order to maintain their systems
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues by creating cases within the company help desk system
Create and maintain self-help documents
Build and maintain customer rapport
Ensure clear, professional communication between the team and customerThe ideal IT Support Junior will need,
Full UK driving licence as customer site visits may be required
Excellent verbal/written communications skills essential
A genuine interest in supporting customers with their IT, telecoms, Cyber Security, server and telephone systems problemsNote this is an office-based position where you will receive full training and support on all systemsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
© Vita CV: Registered in England and Wales (16187919).