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IT Service Delivery Manager
Job Posted: 21 days ago
Salary: £ 60,000/Annum
Job Type: Permanent
Location: Manchester
Expire in: 7 days
Job Description
IT Service Delivery Manager – Manchester
My Client is seeking an experienced and proactive IT Service Delivery Manager to oversee key UK accounts, ensuring exceptional IT service delivery and customer satisfaction. This role is ideal for a technically minded professional who thrives in fast-paced environments, excels at relationship management, and is committed to driving continuous improvement.
Key Responsibilities:
Act as the primary contact for key accounts, ensuring high levels of client satisfaction.
Oversee IT service delivery, monitoring SLAs and KPIs to maintain quality standards.
Work collaboratively with internal teams to resolve complex service challenges.
Identify and implement process improvements to enhance efficiency and service quality.
Skills & Experience:
3+ years of experience in IT service delivery management, preferably in a B2B environment.
Strong understanding of ITIL and IT service management principles.
Excellent communication, problem-solving, and relationship-building skills.
Commercial awareness and strategic thinking ability.
What’s on Offer:
Competitive salary based on experience and location.
Flexible working with a hybrid office approach (minimum three days per week in the office).
Opportunities for career development and industry certifications.
This is an exciting opportunity to join a leading technology solutions provider, working with cutting-edge platforms across cloud, data protection, cyber security, and virtual desktop infrastructure.
Interested? Apply now to take the next step in your career!
IT Service Delivery Manager – ManchesterBefore You Apply
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Looking for your next career move? Join a top company hiring IT Service Delivery Manager job near me in Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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