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IT Engineer
Job Posted: a month ago
Salary: £ 18.51 - 18.51 / Hour
Job Type: Temporary
Location: Helston
Expire in: 7 days
Job Description
We are recruiting for an IT Engineer on contract to work for a leading Government organisation based in Helston.
Experience in a PC field service environment or PC field Workshop environment
Hardware – Diagnose, troubleshoot, support & repair (including complex
laptop break/fix repairs)
Accredited or willing to go through HP &
Dell – Desktop and Laptop training
Role Responsibilities:
• Queue ticket management of
tickets assigned to their Hub (and surrounding spokes) ensuring appropriate
updates and call management to maintain Service levels as per contract
• Hub Stock management
including asset management of kit in/out (Scan items in/out of locations) as
per contract
• Effective Management of
disposals that go through their Hub as per contract
• Triage and perform hardware
repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as
per contract
• Locker replenishments where
appropriate as per contract
• Highlight potential issues
with service/potential service improvements to their Team Leader
• Follow any agreed processes
and procedures either from the Authority (site regulations etc) or
Computacenter’s own
Essentials – Must have SC
clearance / or be able to gain this, UK National with a UK passport, Must join
the OOH rota and standby, must have a full clean driving licenceBefore You Apply
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