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Inside Sales & Product Support Specialist - Valve & Actuation
Job Posted: 4 days ago
Salary: Competitive
Job Type: Permanent
Location: T12, Ballinhassig, County Cork
Expire in: 23 days
Job Description
This is a full-time permanent hybrid role based in County Cork, Ireland. You will live in a commutable distance to Cork.
Our client is the UK’s leading supplier of world leading Process Equipment & Flow Technologies for the Biotech, Hydrogen, Energy, Pharmaceutical, Chemical, Semi-Conductor and Food & Beverage Industries to name just a few.
They are renowned for providing exceptional technical expertise and engineering solutions through an unrivalled and diverse range of valves, actuators, pumps, heat exchangers, ultra filtration and other process and control instrumentation!
The role of Inside Sales & Product Support Specialist - Valve & Actuation:
* Provide accurate and timely technical/commercial support and advice to existing & prospective customers in the Irish & UK market, pertinent to the Valve & Actuation scope of our client’s product portfolio
* Interpretation of customer inquiries and preparation/issuing of subsequent quotations
* Assist and advise customers to resolve any technical issues or queries relating to the prevailing product range and their applications
* Ensure that the advice provided is accurate, current and secures a successful resolution to the enquiries
* Responsibility for awareness and action of related personal, department & company KPI’s
* Meet deadlines and work towards set team and departmental targets
* Adherence to company ISO 9000 Quality, and Health & Safety procedures
* Other duties as deemed necessary by company management
The requirements for the Inside Sales & Product Support Specialist - Valve & Actuation:
* Experience in an office based Inside Sales/Telesales/Technical Sales/Product Specialist role ideally in the Valve/Actuation product area or related instrumentation in the areas of fluid or temperature control, pressure, density or similar
* Product knowledge of Process Valves (i.e., Ball, Butterfly, Diaphragm) Actuation and other related products would be advantageous
* Commercial awareness when liaising with both customers & supply chain
* Technical and commercial aptitude with a flexibility & willingness to learn in the role
* Strong interpersonal, good presentation and reporting skills and verbal communication skills
* Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, PowerPoint & ERP systems
* Must be able to identify customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction
* Be capable of working consistently both as part of a team and on own initiative
* High attention to detail, with technical speed and accuracy
* Reliable and committed with ability to work in busy customer focused environment
* Organisational and problem-solving skills
Salary & Benefits:
* Negotiable Base Salary (DOE)
* 10% Annual Bonus
* Private Health Insurance
* Death In Service
* 21 Days Holiday + Bank Holidays
* Free Parking
* Amazing product & sales training from industry expertsBefore You Apply
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