Housing Officer Job

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Housing Officer

Job Posted: 11 days ago

  • Salary: £ 51,302.4/Annum

    Job Type: Temporary

  • Location: Hammersmith & Fulham

Expire in: 17 days

Job Description

Housing Officer - Partnership with Hammersmith and Fulham Council Location: Hammersmith and Fulham - 5 days onsite/in the field Department: The Economy Department Pay Rate: £21.52 per hour / Umbrella: £26.50 per hour Reports to: Housing Manager We're Hiring! Red Personnel is proud to partner with Hammersmith and Fulham Council in recruiting a dedicated and customer-focused Housing Officer. This is an exceptional opportunity for individuals passionate about housing management, community service, and improving residents' quality of life. Role Overview As a Housing Officer, you will provide a high-quality tenancy and neighbourhood management service to general needs and sheltered residents. Your role will be crucial in helping residents sustain tenancies, engage in decision-making, and live in well-managed neighbourhoods. Key Responsibilities Tenancy & Leasehold Management: Manage a designated patch of tenancies, ensuring compliance and addressing breaches when necessary. Resident Engagement: Foster strong relationships with residents to enhance satisfaction and community well-being. Support for Vulnerable Residents: Identify and assist vulnerable residents by connecting them to relevant support services. Tenancy Audits: Conduct tenancy audits to keep business intelligence up to date. Fire Safety Compliance: Identify and report fire safety issues, ensuring all necessary actions align with best practices. Voids & Re-letting: Collaborate with the voids team to minimise rent loss and meet performance targets. Housing Advice: Provide high-quality advice and signpost residents to appropriate services. Anti-Social Behaviour Management: Lead ASB cases, ensuring swift resolution through effective partnerships. Emergency Response: Respond to estate emergencies, offering on-site support and reassurance to residents. Who We’re Looking For We are seeking candidates with the following attributes: Problem-Solving: Ability to navigate complex systems and find effective solutions. Critical Thinking: Use evidence-based approaches to challenge norms and drive improvement. Creativity: Bring innovative ideas to enhance service delivery. Emotional Intelligence: High self-awareness with the ability to manage group dynamics effectively. Service Orientation: A strong commitment to delivering outstanding service and achieving organisational goals. Why Join Us? By joining Red Personnel in partnership with Hammersmith and Fulham Council, you will play a key role in shaping thriving, sustainable communities. You’ll be part of a supportive team where your contributions are valued and your professional development is encouraged. How to Apply If you are passionate about delivering excellent housing services and making a real difference in the community, we want to hear from you! Apply now with your CV. Join us in building vibrant, sustainable communities—apply today
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