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Homestore Lead Associate
Job Posted: 18 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: FK13, Tillicoultry, Clackmannanshire
Expire in: a month
Job Description
Join the Sterling Home Family!
At Sterling Home, Scotland's largest family-owned furniture and homewares retailing group, we don't just stand as market leaders with 50 years of experience – we are pioneers. Our stores, from the ground-breaking Uddingston location to recent revamps in Dunfermline, Glasgow, Edinburgh, and Aberdeen, reflect a commitment to transforming homes. As we plan big for 2025, you have the opportunity to shape our next chapter and be part of our exciting journey ahead!
Now, we're looking for a dedicated full-time Homestore Lead Associate to join our flagship store in Tillicoultry and be part of this incredible journey!
About the Role:
As a Homestore Lead Associate, you'll be the heart of our customer experience, ensuring every shopper enjoys a premium, personalised service. You’ll step up in the absence of the Sales Manager, leading by example to deliver exceptional service while driving store performance. Your passion for people and products will shine through in everything you do, making our customers feel right at home from the moment they walk in.
What You'll Do:
• Ensure every customer is welcomed and assisted with a friendly, helpful attitude.
• Show off your product expertise by demonstrating key features and benefits to inspire confidence.
• Resolve any queries and turn potential challenges into positive experiences.
• Process transactions seamlessly and handle refunds with professionalism.
• Push for success by achieving sales targets and recommending additional purchases.
• Keep the store looking fresh and inviting, from cleanliness to visual displays.
• Support your team, creating a positive, collaborative atmosphere where everyone thrives.
• Communicate sales performance and contribute to implementing exciting promotions.
• Assist with staff training, appraisals, and rota planning to ensure the store runs smoothly.
About You:
You’re a natural when it comes to connecting with people, and your ability to combine service with sales makes you a standout performer. Confident, energetic, and calm under pressure, you love exceeding expectations and delivering results. Whether it's sharing your product knowledge or jumping in to support your team, you’re driven to create a shopping experience that leaves customers smiling. You bring enthusiasm to everything you do, making you the perfect fit for our fast-paced, customer-focused environment.
Key Skills & Experience:
• A passion for delivering excellent customer service.
• Solid product knowledge and the ability to showcase product features and benefits.
• Proven success in driving sales and hitting targets.
• Excellent communication and teamwork skills.
• Leadership experience (preferred), with the ability to motivate and inspire.
• An eye for detail and a knack for organisation.
• Cool under pressure and flexible with changing priorities.
Why Join Sterling Home?
At Sterling Home, we believe in taking care of our people just as much as our customers. Here’s what you can look forward to:
• Enjoy local gym discounts and up to 6 free face-to face or telephone counselling sessions to support your mental wellbeing
• Development opportunities to grow with the company
• We offer you the opportunity to boost your pension and secure a brighter future
• Enjoy a generous staff discount of 30% on our products and services & receive countless discounts off high street retailers & entertainment through our SAGE Benefits portal
• Recharge with 30 days of paid holiday, plus the flexibility to purchase additional days for extended adventures!
• Free Parking at every location along with free electric charging points
• Life Assurance: Enjoy free coverage of at least twice your annual salary, up to retirement age
If you're ready to take on this exciting role and grow with us as we continue our legacy of excellence, we want to hear from you! Apply today and be part of something special at Sterling Home.
Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn & grow togetherBefore You Apply
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Looking for your next career move? Join a top company hiring Homestore Lead Associate job near me in FK13, Tillicoultry, Clackmannanshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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